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Dermapenworld
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Welcome to the Dermapen Prozone!

The Dermapen™ ProZone is a members-only area for Dermapen™ Treatment Providers all over the world. Here you will find many resources that could be useful to you in integrating the Dermapen™ as an essential part of your clinic’s offerings and making it a success for both you and your patients.

Simply register your device to validate your warranty and get access marketing and training materials, necessary patient forms, information on our Official Online Certification Course, as well as numerous other resources. Welcome to the Family!

DermapenWorld Warranty Full Terms & Conditions:

Original Dermapen™ / Dermapen 2™ 1 Year Warranty:

All Dermapen™ devices come with a 1-year warranty from date of purchase. To validate your Dermapen™ warranty you must register your device on the www.dermapenworld.com website. Registering as a member of ProZone validates the warranty on you Dermapen™ device. The warranty for parts and labour will be honored based on the condition of proper use of the device and following of the operating instructions. During the warranty period, defects in the device will be repaired free of charge as long as the malfunction is due to defective material, or workmanship. The warranty does not cover loss, damage due to wear and tear, negligent use, hard impacts, missing parts, water damage, scratched or chipped, unauthorized repairs, improper cleaning, or incoming shipping damage.*

Dermapen 3™ 5 Year Warranty:

The 5-year warranty ONLY applies to Dermapen 3MD™ and Dermapen 3PRO™ devices. To obtain a Dermapen 3™ 5-year warranty you must register as a member of Dermapen ProZone on www.dermapenworld.com within 60 days of purchasing your dermapen device. If you have not validated your Dermapen warranty via the website within 60 days of purchase, the standard 1 year warranty rule will apply. The warranty for parts and labour will be honored based on the condition of proper use of the device and following of the operating instructions. During the warranty period, defects in the device will be repaired free of charge as long as the malfunction is due to defective material, or workmanship. The warranty does not cover loss, damage due to wear and tear, negligent use, hard impacts, missing parts, water damage, scratched or chipped, unauthorized repairs, improper cleaning, or incoming shipping damage.*

*Please note the cost of returning and receiving the Dermapen is born by the purchaser.

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