INTRODUCTION
The use of the dp suite of products and dp connect app and the dp 4 are subject to your acceptance of this privacy and data collection policy and statements. you are required to read these statements and freely consent to them before using our website app or products. by clicking you are accetping our policy. if you have questions please contact us or seek independent legal advice before accepting these terms and policy.
DERMAPENWORLD IS COMMITTED TO PROTECTING YOUR PRIVACY
This privacy statement discloses what information we gather about you when you visit the Dermapenworld website and describes how we use that information. Our policy is to keep your personal information completely confidential and used solely for the internal purposes of completing your order. We do not and will not share your personal information with any other third party. Our Data Collection and Storage policy and compliance statements are annexed to this document. Some of our data is collected and transferred to us from the Appstore or another third party provider. Where a third party provides us with your information it is transferred securely and stored by us without any further access being granted. All third parties are compliant with the Australian Privacy Law and the GDPR.
COLLECTION OF PERSONAL INFORMATION
The personal information we collect may include your name, address, email and phone details. We may collect other information about your visit, such as the type of web browser used; the date and time you accessed the website; the pages that you accessed while at the website and the Internet address of the website from which you linked directly to our website. This information is used to administer and help improve the website, and ultimately improve your shopping experience with us. We use this information for no other reason. We also collect data about the use of our devices and the location of users and the use of consumables to comply with relevant medical protocols and as far as possible effective operation of devices and products sold.
‘Cookies’ are small files that store your data in your browser for your next visit to the website. You may disenable ‘cookies’ at any time on your browser, if you wish to remain anonymous during your visit.
USE OF YOUR PERSONAL INFORMATION.
The personal information collected on this website will be used to provide the products and services you have requested. We may use your personal information to provide you with important information about the product or service that you are using. Additionally, we may send you information about other Dermapenworld products and services from time to time. You have the option to decline this information at your discretion.
WE DO NOT, AND NEVER WILL, SHARE YOUR PERSONAL DETAILS WITH ANY OTHER PARTY.
However, Dermapenworld, like any other organisation or company, may be directed by a Law Enforcement Agency to release customer details, if you have committed any offences or crimes under Australian law.
SECURITY
When you purchase any goods from Dermapenworld, your personal details and credit card information are totally secure. We only obtain as much detail as is required to process and complete your order. All payments are made using a secure SSL-encrypted link.
Your computer IP address may be captured by our website in order to confirm you are a legitimate customer using a legitimate credit card. This action protects both Dermapenworld and you, as one of our customers, from fraud. We do this by use of credit card fraud detection software. Your computer IP address information is used for no other reason.
QUESTIONS
If you have any questions about this Privacy Statement or have concerns about the way we process your personal data, please contact us on 1300 668 755 or visit our web site Dermapenworld.com
Context and overview
Key details
Introduction
Dermapenworld needs to gather and use certain information about individuals and businesses.
These can include customers, suppliers, business contacts, employees and other people the organisation has a relationship with or may need to contact.
This policy describes how this personal data must be collected, handled and stored to meet the company’s data protection standards — and to comply with the law. In particular this policy is compliant with the Australian Privacy Act 1988 and the General Data Protection Regulation (“GDPR”). For the purposes of this agreement data is collected and maintained in Australia. As far as allowable by law the user whose data is collected agrees to be bound by Australian law.
Why this policy exists
This data protection policy ensures :
Privacy and Data protection law
The Australian Privacy Act 1988 and The Data Protection Act 1998 describes how organisations — including Dermapenworld— must collect, handle and store personal information.
These rules apply regardless of whether data is stored electronically, on paper or on other materials.
To comply with the law, personal information must be collected and used fairly, stored safely and not disclosed unlawfully.
The Data Protection Act is underpinned by eight important principles. These say that personal data must:
People, risks and responsibilities
Policy scope
This policy applies to:
It applies to all data that the company holds relating to identifiable individuals, even if that information technically falls outside of the Data Protection Act 1998. This can include:
Data protection risks
This policy helps to protect Dermapenworld from some very real data security risks, including:
Responsibilities
Everyone who works for or with Dermapenworld has some responsibility for ensuring data is collected, stored and handled appropriately.
Each team that handles personal data must ensure that it is handled and processed in line with this policy and data protection principles.
However, these people have key areas of responsibility:
These rules describe how and where data should be safely stored. Questions about storing data safely can be directed to the IT manager or data controller.
When data is stored on paper, it should be kept in a secure place where unauthorised people cannot see it.
These guidelines also apply to data that is usually stored electronically but has been printed out for some reason:
When data is stored electronically, it must be protected from unauthorised access, accidental deletion and malicious hacking attempts:
Personal data is of no value to Dermapenworld unless the business can make use of it. However, it is when personal data is accessed and used that it can be at the greatest risk of loss, corruption or theft:
Data accuracy
The law requires Dermapenworld to take reasonable steps to ensure data is kept accurate and up to date.
The more important it is that the personal data is accurate, the greater the effort Dermapenworld should put into ensuring its accuracy.
It is the responsibility of all employees who work with data to take reasonable steps to ensure it is kept as accurate and up to date as possible.
Subject access requests
All individuals who are the subject of personal data held by Dermapenworld are entitled to:
If an individual contacts the company requesting this information, this is called a subject access request.
Subject access requests from individuals should be made by email, addressed to the data controller at stene@dermapenworld.com The data controller can supply a standard request form, although individuals do not have to use this.
Individuals will be charged £100 per subject access request. The data controller will aim to provide the relevant data within 14 days.
The data controller will always verify the identity of anyone making a subject access request before handing over any information.
Disclosing data for other reasons
In certain circumstances, the Data Protection Act allows personal data to be disclosed to law enforcement agencies without the consent of the data subject.
Under these circumstances, Dermapenworld will disclose requested data. However, the data controller will ensure the request is legitimate, seeking assistance from the board and from the company’s legal advisers where necessary.
Providing information
Dermapenworld aims to ensure that individuals are aware that their data is being processed, and that they understand:
To these ends, the company has a privacy statement, setting out how data relating to individuals is used by the company.
[This is available on request. A version of this statement is also available on company's website]